If you own a new-ish Mac mini that has recently experienced power issues, you are not alone. Apple has officially launched a worldwide service program specifically for the 2023 Mac mini equipped with M2 chips. A small percentage of these devices are encountering problems that prevent them from turning on, prompting this initiative from the tech giant.
While Apple has not disclosed the specific cause of the power issues affecting these Mac minis, they have confirmed that the affected units were manufactured between June 16, 2024, and November 23, 2024. This timeline indicates that if you purchased your Mac mini during this period, it may be eligible for repairs under the new service program.
Many of these Mac mini computers may be nearing the end of their one-year warranty, depending on their purchase date. However, Apple is extending its support by offering repairs even if the units are beyond their original warranty. Customers can benefit from this service for up to three years following the initial sale of the device.
To determine if your Mac mini is eligible for the service program, you can easily check by entering your device's serial number on the designated program page. Both Apple and its authorized service providers will perform repairs free of charge, ensuring that your device is back in working order without any cost to you.
It’s important to note that if you have relocated to a different country, Apple may impose restrictions on free repairs based on the device's original country or region of purchase. Therefore, it's advisable to verify the service program's terms based on your current location.
The most recent models of the Mac mini, which are not affected by this service program, are powered by Apple’s latest M4 and M4 Pro chips, released last year. These newer models boast a compact design, being half the size of their predecessors, and come equipped with 16GB of RAM, multiple USB-C ports, a headphone jack, a full-sized HDMI connection that supports up to 8K at 60Hz or 4K at 240Hz, and an Ethernet port.
For more information on the service program and to check your Mac mini’s eligibility, visit Apple's official website. If you decide to purchase something through a link in this article, please be aware that we may earn a commission from your purchase.
