A federal trial in Seattle will determine if Amazon deceived customers into signing up for Prime and made cancellation complicated. The FTC alleges violations of consumer protection laws.
Amazon is gearing up for a pivotal trial as the FTC accuses the retail giant of misleading customers about Prime membership sign-ups and cancellations. Jury selection begins Monday, with significant implications for consumer rights and Big Tech regulation.
Have you ever wondered how your feedback can shape the future? Discover the power of your voice and learn how your contributions are valued and appreciated.
Armen Kirakosian shares his journey from a frustrated call center agent to a more efficient role, thanks to AI. With tech advancements, the future of customer service jobs is evolving, but is it for the better?
As smart glasses gain popularity, concerns about privacy and consent are rising among Gen Z. Recent incidents of covert recording have sparked widespread anxiety, leaving many questioning the safety of these devices.
Once celebrated for its employee-friendly culture, Chipotle now faces a growing backlash from workers who claim the quality of training and working conditions have deteriorated significantly. Current and former employees share their struggles and the shift in company ethos.
Apple introduces AppleCare One, a game-changing plan that allows customers to protect multiple Apple devices under one affordable monthly fee. Starting at just $19.99, users can enjoy seamless support and coverage for their devices.
Microsoft's transition from Windows 10 to Windows 11 has left many users frustrated due to unexpected hardware restrictions and a chaotic rollout. Discover how this affects millions of PCs and what it means for consumers and businesses alike.
Amazon is revolutionizing customer experiences with Generative AI, from smarter Alexa assistants to innovative shopping features. Discover how these advancements are reshaping the future of e-commerce and customer service.
Instagram users are in uproar over unexplained account bans, with many suspecting AI automation is at fault. A Change.org petition has gained traction, and some are threatening legal action against Meta due to the impact on their livelihoods.
