BREAKINGON

Apple Responds to iPhone 17 Pro Scratch Controversy: What You Need to Know

9/27/2025
Apple claims that scratches on the iPhone 17 Pro reported by users are actually 'material transfer' from worn MagSafe stands, not genuine scratches. What does this mean for your new device?
Apple Responds to iPhone 17 Pro Scratch Controversy: What You Need to Know
Apple addresses concerns over the iPhone 17 Pro's scratches, suggesting they are removable 'material transfer' from display stands. Should you worry about your new phone?

Apple Responds to iPhone 17 Pro Scratch Concerns

Recent reports have emerged indicating that the new iPhone 17 Pro may be particularly susceptible to scratches on its backside. In light of these concerns, Apple has issued a statement clarifying the situation. According to a response provided to 9to5Mac, the scratches that many users are observing on display units of the iPhone 17 Pro are not actually scratches at all.

Understanding Material Transfer

Apple explained that what people are noticing is primarily material transfer, which occurs through the use of worn-out MagSafe stands in retail environments. This phenomenon can also affect older iPhone models, suggesting that the issue is not exclusive to the latest release. Apple reassured customers that these marks are removable through cleaning, although independent confirmation of this claim has yet to be established.

Seeking Further Clarification

Media outlet Mashable has reached out to Apple for additional verification regarding these claims, but as of the time of publication, the company has not responded. The uncertainty surrounding the situation prompts questions about the true nature of the scratches observed by users.

Reported Experiences with the iPhone 17 Pro

Despite Apple's assertion, reports from within the tech community indicate that the scratches do appear to be genuine. One employee from Mashable noted visible scratches on the blue and orange variants of the iPhone 17 Pro during a visit to an Apple Store. Most of the reports suggest that these marks are located in areas where the MagSafe stand contacts the device, lending some credibility to Apple's explanation.

Protecting Your Investment

Regardless of the ongoing debate about the cause of these scratches, it may be wise for users to consider investing in a protective case for their iPhone 17 Pro. Taking precautionary measures can help safeguard your device against potential wear and tear, ensuring that it remains in top condition.

As the conversation continues, consumers are encouraged to stay informed and monitor updates from Apple regarding this issue. Whether it’s a matter of material transfer or actual scratches, being proactive can enhance the longevity of your device.

Breakingon.com is an independent news platform that delivers the latest news, trends, and analyses quickly and objectively. We gather and present the most important developments from around the world and local sources with accuracy and reliability. Our goal is to provide our readers with factual, unbiased, and comprehensive news content, making information easily accessible. Stay informed with us!
© Copyright 2025 BreakingOn. All rights reserved.