What began as a localized issue with the Pixel 7a has now expanded to encompass the entire Pixel 7 lineup, raising significant concerns among users. In recent months, an increasing number of owners of the Pixel 7 and Pixel 7 Pro have reported alarming cases of swollen batteries, which have led to the separation of screens and back panels. Disturbingly, some users have experienced this issue developing overnight, highlighting a serious safety risk for Google’s flagship devices.
The situation is particularly troubling given the context of previous incidents involving the Pixel 6a, where multiple reports of devices catching fire prompted Google to halt sales of refurbished units. The current trend of battery swelling is undeniably concerning and necessitates immediate attention. As users express their frustrations, the number of complaints continues to grow across various platforms.
Reports compiled by PiunikaWeb and Android Authority reveal a surge of complaints on Google’s support forums over the past few weeks. A visit to Reddit provides further insight, showcasing a significant number of users whose batteries have expanded to the point where large gaps have formed between the frame and display. Many users have also reported issues such as sudden battery drain, overheating, and unexpected shutdowns, often only realizing the cause after detecting a bulging battery. Most of these reports have emerged in the last few months, with many devices just over two years old.
While it’s common for battery health to decline over time, the prevalence of dangerous swelling within such a relatively short period is alarming. One Reddit user articulated the severity of the issue, stating, “Screen completely detached, never exposed to heat. Two years old. This is a serious safety hazard.” Another user noted that their local repair shop cautioned them that battery issues could recur even after a replacement, labeling it a 50/50 chance of resolution.
Google's response to these battery issues has been inconsistent. Some users have reported favorable outcomes, including free battery replacements or even complete device swaps, with refurbished Pixels arriving within days. However, others have faced quotes exceeding $130 for repairs not covered under warranty or have been informed that the Pixel 7 series does not qualify for the free replacement program initially offered to Pixel 7a users earlier this year. This program, which provided free battery replacements and up to $456 in compensation, was widely praised as a responsible move by Google in response to a known defect.
As more Pixel 7 and 7 Pro users experience similar symptoms, pressure is mounting for Google to extend similar support to its higher-end models. The issue of battery problems is not new for Pixel owners; the Pixel 6a has previously been linked to numerous battery fires, and earlier models also encountered challenges related to battery degradation and swelling.
The Pixel 7 series was anticipated to mark a turning point for Google in terms of hardware quality, yet these battery issues have reignited questions regarding the company's quality control practices. For now, if you notice your Pixel 7 or 7 Pro screen separating, it is crucial to stop using and charging the device immediately. Contact Google support, document the issue with photographs, and advocate for escalation of your case. Even without an official recall, users have reported success in obtaining free repairs by emphasizing that a swollen battery poses a legitimate safety risk.
