Phison, a leading manufacturer of storage solutions, has firmly dismissed allegations that recent Windows 11 updates are causing their SSDs to become inoperable. Following a series of extensive tests, the company has concluded that the claims are unfounded, and no issues were detected with their products. This announcement comes in light of reports suggesting that the KB5063878 and KB5062660 updates have led to SSD failures.
After initially expressing concern about the potential impact of the Windows 11 updates on their SSDs, Phison conducted rigorous testing over several hours. In a comprehensive response, the company revealed they dedicated over 4,500 cumulative hours to test their SSDs that were reported as potentially affected. They completed more than 2,200 test cycles and, crucially, found no evidence to support the claims of SSD failures linked to the Windows updates.
Initially, the focus was on Phison's SSDs, but as the situation unfolded, more brands began to report similar issues. However, Phison's thorough testing demonstrated that neither their products nor those of their partners experienced any malfunctions as a result of the Windows updates.
Phison has also taken a proactive stance against what they describe as false propaganda targeting their company. They noted that misleading documents were circulated among their partners and customers, falsely attributing issues to Phison SSDs. The company emphasized their commitment to transparency and accuracy in reporting, stating, “We were unable to reproduce the reported issue, and no partners or customers have reported that the issue affected their drives at this time.”
Phison's Best Practices guide includes recommendations for users engaging in extended workloads, such as transferring large files or decompressing archives. They emphasize the importance of adequate cooling solutions to ensure sustained performance during intensive tasks.
While Phison has confirmed the reliability of their SSDs, there are concerns that some users may have mishandled their devices. Reports suggest that individuals who experienced issues might have removed heatsinks or operated their SSDs without adequate cooling. This lack of proper equipment could lead to performance problems unrelated to the Windows updates.
Phison remains committed to ensuring the highest standards of reliability and is closely monitoring the situation in collaboration with industry partners. They encourage users experiencing any issues or requiring troubleshooting assistance to reach out to their support team at support@phison.com.
In conclusion, Phison’s extensive testing has provided reassurance to users concerned about the impact of recent Windows 11 updates on their SSDs. With no issues found and a clear commitment to best practices for SSD maintenance, Phison users can feel confident in their storage solutions. Proper care and attention to cooling will ensure these high-performance SSDs continue to operate smoothly and efficiently.
