On July 10, 2025, millions of users are experiencing issues with Microsoft Outlook, as the popular email service is currently down due to an unexplained outage. This disruption occurs at a particularly inconvenient time for many, as users typically check their emails over breakfast or when arriving at the office. Reports indicate that some users are receiving notifications stating they do not possess a valid license to utilize the Microsoft Outlook service, while others are facing sluggish performance when attempting to access their emails.
According to data from DownDetector, a significant 62% of users are reporting problems primarily related to login failures on Microsoft Outlook. This widespread issue highlights the urgency of the situation, as many rely on this service for their daily communications.
The cause of the Microsoft Outlook outage remains undetermined at this time. Speculation has arisen concerning a potential cyberattack; however, it is likely that the issue is more mundane. For instance, back in June, Microsoft identified a similar outage, attributing it to a failure in opening the Forms Library within Outlook. While the current situation is still under investigation, it is advisable not to jump to conclusions about the severity of the issue.
Microsoft has a documented history of facing challenges with updates that have led to various problems, including issues with the Windows Firewall and notifications related to Windows 11 security updates. Therefore, while users may be concerned about the ongoing outage, it’s essential to approach the situation with measured caution.
Interestingly, some media outlets have drawn bizarre connections between the current Microsoft Outlook outage and the announcement regarding the Microsoft Authenticator app, which is set to delete stored passwords in August. However, there is no substantial reason to correlate these two events, as they appear to be unrelated.
The Microsoft Office service health portal has verified that Microsoft Outlook is experiencing technical difficulties, and the tech giant has acknowledged the problem, stating, “We are working on it.” Microsoft also clarified that the affected services include Outlook.com, Outlook Mobile, and the Outlook desktop client.
In a recent update, Microsoft has provided the following statement: “We’ve determined the cause of the issue and have deployed a fix. We’re closely monitoring its deployment and expect the issue to gradually resolve as deployment progresses.” This information indicates that progress is being made towards restoring normal functionality to the affected services.
This is an evolving story, and I have reached out to Microsoft for further details. Updates will be provided as more information becomes available about the Microsoft Outlook outage and its resolution.