Update, 10:47 CET: The outage affecting Microsoft Outlook appears to be resolved, allowing users to log back into their accounts.
Original article, 10:18 CET: Users are currently experiencing significant difficulties logging in to Outlook, Microsoft’s popular email service. Reports of login issues have surged, with tens of thousands of users expressing their concerns across various platforms, including Downdetector.com and Reddit.
Many users have reported that they are unable to access their Outlook accounts, with previous authentications rendered void. This has resulted in a widespread need for users to re-enter their login credentials for both Outlook and third-party email services. However, users are met with messages indicating that their correctly entered passwords are deemed incorrect. Attempts to reset passwords have also proven futile, with messages varying from “invalid credentials” to “server error,” depending on the specific email service being used.
This outage is not isolated to Outlook; it also impacts Microsoft 365 and other services like Teams. As users rely heavily on these platforms for both personal and professional communication, disruptions can lead to significant inconveniences. Reports of outages have become increasingly common in recent months, drawing attention to the reliability of Microsoft’s extensive suite of services, including Azure and its multi-factor authentication (MFA) systems.
Outages are a typical occurrence in the tech world, yet Microsoft’s services are under particularly close scrutiny due to their vast user base. In recent months, there has been an uptick in reported issues across various Microsoft platforms, prompting questions about the stability and reliability of these essential tools. While it remains unclear what is causing these frequent disruptions, it is evident that Microsoft’s engineering team is facing a challenging Saturday as they work to restore full functionality to their services.
As users continue to monitor the situation, it’s crucial for Microsoft to address these recurring problems to maintain user trust and satisfaction. Regular updates on service status and proactive communication will be key in reassuring users during times of uncertainty.