On Saturday afternoon, tens of thousands of users experienced significant disruptions as they were unable to access various Microsoft programs. This incident has raised concerns regarding the reliability of Microsoft services, particularly affecting widely used applications like Outlook, Microsoft 365, and Microsoft Teams.
According to the official Microsoft account for 365 service incidents, known as Microsoft 365 Status, the company is currently investigating an issue that led to users struggling to access key features and services within Outlook. The number of outage reports surged sharply after 3:30 p.m. ET, with more than 37,000 individuals reporting problems with Outlook. Additionally, approximately 24,000 users reported disruptions in the Microsoft 365 service, while around 150 users indicated issues with their Teams accounts.
The outages appeared to be most concentrated in major urban areas, including New York, Chicago, and Los Angeles, as per reports from Downdetector. Users in these regions flooded the social media platform X, voicing their frustration and concerns over what seemed to be a widespread, global Microsoft outage.
Although Microsoft has acknowledged the issue through its Microsoft 365 Status updates, the company has not reported any problems on its service health update page, leaving many users seeking further clarification. As of now, there has been no response from Microsoft regarding requests for comment on the situation. For those interested in more technical details, additional information can be found under incident code MO1020913 in the admin center.
This story is still developing, and we encourage users to check back for updates as more information becomes available regarding the Microsoft outage and potential resolutions. The situation underscores the importance of reliable access to cloud-based services in our increasingly digital world.