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Whoop's recent launch of the Whoop 5.0 fitness tracker has sparked outrage among users due to a confusing upgrade policy. After backlash, the company now offers free upgrades for members with over 12 months remaining. What led to this controversy?
Whoop's announcement of the 5.0 fitness tracker has sparked outrage among existing users after the company reversed its promise of free hardware upgrades. Customers vent their frustrations on social media as subscription policies shift.
