Cava has lowered its full-year forecast for the second consecutive quarter, citing a decline in visits from younger consumers. CFO Tricia Tolivar explains how economic factors and changing consumer habits are affecting sales. Despite challenges, Cava is gaining market share and opening new locations.
Once celebrated for its employee-friendly culture, Chipotle now faces a growing backlash from workers who claim the quality of training and working conditions have deteriorated significantly. Current and former employees share their struggles and the shift in company ethos.